Terms of Service

Last updated: December 2, 2024

1. Agreement to Terms

By accessing or using Ascenduo Technologies' services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Ascenduo Technologies provides managed IT services, including but not limited to:

  • IT infrastructure management
  • Cybersecurity services
  • Network support
  • Cloud services
  • Technical support

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information
  • Maintain appropriate security measures
  • Comply with all applicable laws and regulations
  • Promptly report any service issues or security concerns

4. Service Level Agreements

Our service level agreements specify:

  • Response time commitments
  • Service availability targets
  • Problem resolution procedures
  • Maintenance windows

5. Payment Terms

Clients agree to:

  • Pay for services according to agreed-upon terms
  • Maintain current payment information
  • Cover any applicable taxes or fees

6. Limitation of Liability

Ascenduo Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services.

7. Termination

Either party may terminate services with written notice according to the terms specified in the service agreement.

8. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@ascenduo.com

Phone: (856) 555-0123